1. Product display and search
The most basic function of a mall mini program is to display and search for products. Merchants can upload their products to the mini program, and users can search for relevant products through the search function and make purchases.
2. Shopping Cart and Order Management
Users can add their favorite products to the shopping cart in the mall mini program, and then settle and place orders. Merchants can manage orders through the backend, view order status and logistics information.
3. Customer service system
The mall mini program can provide a customer service system to help merchants communicate with users and solve problems. Users can contact customer service through online chat, phone calls, and other means. Merchants can also reply to users' inquiries and complaints through the customer service system.
4. Promotions and promotions
The mall mini program can attract more users to purchase through promotional activities and promotions. Merchants can set up promotions such as coupons and discounts to promote sales.
5. Membership system
The mall mini program can establish a membership system to help merchants better manage users. Merchants can set membership levels, points, and preferential policies to enhance user loyalty and purchasing power.
6. Data analysis and statistics
The mall mini program can provide data analysis and statistical functions, helping merchants understand user behavior and needs, and optimize business strategies.
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